Hy77 Terms and Conditions — Please Read Before Use

1General Terms & Conditions

Welcome to hy77. These Terms and Conditions form a legally binding agreement between hy77 and its users. By using any hy77 service, you agree to be bound by all terms set out in this agreement.

Hy77 is an internationally licensed online gaming platform committed to providing users in Bangladesh with a safe, transparent, and enjoyable gaming experience. While these Terms and Conditions are published in Bengali, the English version shall be considered final in the event of any legal dispute.

• Hy77 reserves the right to modify these terms at any time.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.
• If any part of the terms is unclear, please reach out to our support team.

2Account Registration & Eligibility

To open an account with hy77, you must meet the eligibility requirements below. These conditions exist to protect both users and the platform.

• Users must be at least 18 years old. Registration by minors is strictly prohibited.
• Each individual may register only one account.
• All information provided at registration must be truthful, accurate, and up to date.
• Hy77 reserves the right to close any account registered with false or inaccurate information, at any time.
• You are solely responsible for keeping your account password and login credentials confidential.
• You may not allow anyone else to use your account.

3Deposit & Withdrawal Policy

Hy77 supports the most widely used mobile banking methods in Bangladesh. We are committed to keeping deposit and withdrawal processes fast and secure.

Supported payment methods: Mobile Banking, Nagad, Rocket, and other approved mobile banking services.

• Minimum deposit: BDT 100.
• Minimum withdrawal: BDT 500.
• Withdrawal processing typically takes between 15 minutes and 24 hours.
• Full account verification is required before any withdrawal can be made.
• Only payment accounts registered in your own name may be used.
• Transactions to or from third-party accounts are strictly prohibited.
• No hidden charges on deposits or withdrawals — what you see is what you get.

4Bonus & Promotion Terms

Hy77 regularly offers a variety of bonuses and promotions. Each offer carries its own terms. It is important to read and understand the relevant conditions before claiming any bonus.

• Welcome Bonus: New members receive a bonus at a set rate on their first deposit.
• Each bonus has its own Wagering Requirement, typically ranging from 20x to 40x.
• Wagering Requirements must be met within a specified time limit.
• Not all games contribute equally to bonus wagering — slots typically count 100%, while Live Casino games count 10%–20%.
• Multiple bonuses cannot be active at the same time.
• Hy77 reserves the right to investigate any suspected bonus abuse and cancel the bonus accordingly.
• Reload bonuses and cashback offers may change on a weekly or monthly basis.

5Gaming Policy & Rules

All games on hy77 are regularly audited by third parties and certified as fair. Each game's RTP (Return to Player) rate is publicly displayed. Game outcomes are determined entirely by an RNG (Random Number Generator).

• All games available on the hy77 platform are operated to international standards.
• If a game result is voided due to a technical error, the wagered amount will be refunded.
• Hy77 is not responsible for game interruptions caused by loss of internet connection.
• Using bots or artificial intelligence to play games is strictly prohibited.
• For Sports Betting, hy77 reserves the right to accept or void any bet placed before a match begins.

6Prohibited Activities

Hy77 is committed to maintaining a fair and secure environment. The following activities are strictly prohibited and will result in account closure.

• Creating or operating multiple accounts.
• Opening an account using another person's identity or information.
• Abusing the bonus system or engaging in bonus arbitrage.
• Money laundering or transactions involving illegal funds.
• Tampering with or attempting to hack the platform's software.
• Threatening or harassing other users.
• Providing false or misleading information.

7Security & KYC Verification

Hy77 complies with international AML (Anti-Money Laundering) and KYC (Know Your Customer) policies. This is both a condition of our license and an essential measure to protect you.

• KYC verification must be completed before any withdrawal can be processed.
• A national ID card, passport, or driving licence is accepted for verification.
• Additional documents may be requested to verify ownership of a payment method.
• All data is protected with 256-bit SSL encryption.
• Personal information is never sold to any third party.

8Responsible Gaming

Hy77 believes gaming should be a form of entertainment — not a source of income. We encourage all users to play responsibly.

• Users can set their own daily, weekly, or monthly deposit limits.
• Accounts can be placed on a temporary break for a specified period if needed.
• Permanent Self-Exclusion is also available.
• If you notice signs of gaming addiction, contact our support team immediately.
• Hy77 never encourages playing beyond your limits.

9Account Suspension & Termination

Users may close their account at any time at their own discretion. Likewise, hy77 reserves the right to close an account in the event of a rule violation.

• Account closure requests may take up to 7 business days to process.
• Any remaining balance can be withdrawn before account closure, provided there are no active bonuses.
• Balances on accounts closed due to rule violations may be forfeited.
• To reopen a closed account, please contact our support team.

10Limitation of Liability

Hy77 always strives to deliver the highest standard of service. However, there are circumstances where our liability has defined limits that users should be aware of.

• Hy77 is not liable for losses caused by technical failures, server outages, or third-party software issues.
• Hy77 is not responsible for issues arising from a user's device or internet connection.
• Hy77 is not liable for any damage resulting from unauthorized third-party access to your account.
• Hy77 bears no responsibility for service interruptions caused by force majeure events such as natural disasters, war, or government orders.

11Privacy Policy

Protecting your personal data is hy77's top priority. We do not sell or share your information with any third party.

• Collected data is used solely for service improvement, identity verification, and security purposes.
• Information may be disclosed to regulatory authorities where required by legal obligation.
• To learn more, visit our Privacy Policy View the page.

12Changes & Updates

Hy77 reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via email or through the platform.

• The date of the most recent change will always be noted at the top of the page.
• Continued use of the platform after any update will be considered acceptance of the revised terms.
• If you have any questions, please contact our support team.